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    Phoenix, AZ

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    7:00 am - 6:00 pm
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602-587-7622

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Home Faqs

Answers from the experts!

Frequently Asked Questions

These are the most frequently asked questions about HVAC, Sizing, and More. Please feel free to contact us if you don’t see your question answered below.

  • General Questions
  • Mechanical Questions

What is the life expectancy of my HVAC system?

How often you run your system, the system’s age, its make and model, and whether or not it was serviced regularly over the course of its life can all play a significant role in how long your system will last you.d/or air conditioner to last approximately 15 years.

Do you provide free estimate on repairs?

Yes, through our website you can know how much you need and how we can help you

What is the difference between a free estimate and diagnostic?

Having an idea of ​​what the problem may be in the estimate is only a price that can vary. Instead a diagnosis we will give you with precision what the problem is and we will check all possible failures

How much is your diagnostic fee and what does it cover?

The diagnosis is worth 75 dollars. Through a series of steps our technicians will evaluate the unit using the appropriate tool. In a professional way we will give you in detail the best option and we will solve it

Can my diagnostic fee be applied toward the cost of my repair?

If the work is done, you will not be charged the diagnostic price. We want you to feel comfortable knowing that you will receive an excellent service

How long are your time frames? Why are they so long and can you provide a more accurate time?

Our length of work depends on what the problem is. From a diagnosis it could last up to 40 minutes, or an installation up to a period of 48 hours

What services do you provide?

Our Service is mainly based on HVAC, we have the best brands of units with the best prices.

What is included in your maintenance package?

A maintenance package includes panel cleaning. As well as the change of filters, this is done at the beginning of each season.

How can i reduce my heating cost in winter?

A maintained system dramatically lengthens the life of your equipment, saving you thousands of dollars by not having to prematurely replace your system. Patena AC costumers enjoy pre-season preventive maintenance check-ups twice a year.

Why is my upstairs so much warmer and drier than my downstairs?

The simple answer is that heat rises -so that even the warm air your downstairs system generates moves upstairs gradually. And,all the warm air tends to dry things out; from your leather furniture to your nose!

Why are my ducts making a popping sound when the furnace starts or stops?

Popping noises are usually indicative of ducts that are too small to manage the airflow your system is generating. Qualified air conditioner repair specialists can evaluate your ductwork and make necessary adjustments.

How do I find out if my unit is under warranty?

Check the label on the outer surface of your equipment to determine its manufacture date. If it’s less than five years old, there’s a good chance that your equipment is covered by warranty. Contact the manufacturer for more details.

The Level of Comfort
and Service You Deserve!

The Level of
Comfort and Service
You Deserve!

Already know what you need? Bring out your technician right now, and be sure to check out our special offers.

Already know what you need? Bring out your
technician right now, and be sure to check out
our special offers.

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